desert morocco tours

Terms and Conditions

PRIVATE DESERT TOURS, Terms and Conditions

Upon booking a tour with PRIVATE DESERT TOURS, (referred henceforth as “we” or “us”), you agree that you accept these conditions on behalf of yourself and all other persons using our services pursuant to the booking made by you.

Booking Procedures & Payments:
A deposit of 30% (of total tour price) is payable at the time of booking. If booking within 2 weeks of your scheduled departure, the full amount is due at the time of booking.

The remaining balance is due 30 days prior to first day of tour.

Upon agreement to the quoted itinerary and price, we will provide you with a detailed itinerary and invoice with payment details. Your booking will be confirmed when we receive a 30% deposit toward your invoice.

We accept payments by PayPal and by credit card via Pay-Pal. There is a 4% additional fee for credit card purchases. We also accept payment via Transfer Bank.

Changes to your Booking:
We will make all possible efforts to make amendments to your booking with no additional charges. However, last minute schedule changes may not be feasible. If you need to make changes, please contact us as soon as possible and confirm your request in writing. We will make every attempt to accommodate with no additional charges, but cannot guarantee. If it is not possible to alter your booking, you may proceed with your itinerary as originally planned, or cancel and pay the cancellation charges stated below.

Cancellation Policy:
Please contact us as soon as possible if you need to cancel your arrangements. The cancellation charges will be calculated based on the number of days that you submit your written cancellation notice prior to the scheduled first day of travel.

Deposit:

45 or more before tour start date: 50% of deposit is refundable

Less than 45 days notice: No refund of deposit

Balance of Tour:

11 – 29 days before tour start: 25% of tour balance is refundable

10 or less days notice before tour start: No refund

Unforeseen Circumstances:
It is unlikely that this will occur, however; in the event that unforeseen circumstances require us to cancel your tour, we will refund any sum paid by you to us, including the deposit. However, we are not liable to pay any other compensations to you. Examples of unforeseen circumstances include, but are not limited to: natural or nuclear disaster, war or threat of war, terrorist, fire, adverse weather conditions, and others.

In addition:

We reserve the right to alter the route if safety considerations make it necessary. An example that would warrant a route change is road closure due to snow in the mountains.

We reserve the right to offer substitute accommodations should health and / or safety conditions make it necessary.

Special Requests:
Any special requirements that are important to your booking (dietary, medical, wheelchair assistance, or others) must be provided to us in writing, prior to confirming your booking. We will pass all information along to our suppliers to ensure a safe and enjoyable vacation for you. If we find that there are special requests that we are unable to meet, we will advise you in writing prior to the confirmation of your booking. In addition, please let us know of any preferences that you may have prior to booking such as hotel locations, bed configurations, and others. We will attempt to accommodate all of your requests. However, no compensation will be paid if such requests are not fulfilled.

For any other informations contact us : info@privatedeserttours.com

Private Desert Tours

  • star rating  Our trip to desert Erg Chebbi dunes was amazing. The gorges and the desert were spectacular. The food everywhere was delicious but most of all our guide Abdoul was a... read more

    Manuelayp
    30/05/2019
  • star rating  I already went on a desert tour with Abidine last february and I was absolutely amazed and stunned by the atmosphere in the desert and the insight I got in... read more

    worldchild_mira
    13/05/2019
  • star rating  From day one, Abidine was extremely responsive and helpful with our questions and helping us with our decision on picking the right tour for our time frame in Morocco. Always... read more

    Scott_Fairfax_CA
    02/06/2019
  • star rating  I must say we really enjoyed the 3-day tour especially the hours in the Sahara, Dades, Todra and Ait Ben haddou as well as the 2 hotels & restaurants that... read more

    761sabrines
    31/05/2019
  • star rating  Our honeymoon in Morocco was unreal thanks to Abidine . The planning was seamless and stress free. We simply highlighted the destinations we wanted to visit and the rest was... read more

    stephankarbaja
    05/05/2019
  • star rating  My friend recommended this private desert tour once he got back from his trip to Marrakech. He talked highly about Abidine and his team. I was worry about the heat... read more

    Pancaliputri80
    25/09/2019
  • star rating  This was a unique experience which me and my family will cherish for the rest of our lives. Thank you Abidine for making it possible. Your prompt response to all... read more

    485srivatsans
    08/07/2019
  • star rating  Me and another 3 friends went to morocco to spend a week there. We had the incredible luck of having Abdul as a guide for the whole trip. Not only... read more

    Fedestroncio
    22/10/2019
  • star rating  We both had a fantastic time!. Abidine was wonderful . He was sweet, dependable guy who went out of his way to help us on many occassions. Thank you... read more

    Mchicha F
    31/05/2019
  • star rating  Found this company on the website and from the start Abidine was really fantastic. He was very quick in replying and accommodating to our requests. We did a 10 day... read more

    oddyoboy
    08/12/2019
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